Privacy Policy
This Privacy Policy explains how Magic Sales Bot ("PodcastPlacer", "we", "us", or "our") collects, uses, shares, and protects personal information in connection with the PodcastPlacer service (the "Service"), an AI podcast booking agent that researches a guest, builds show clusters, finds matching podcasts and their host contacts, drafts guest pitches, sends them on your behalf, and helps you handle replies. It applies both to the people who use the Service (our "users") and to the podcast hosts our users reach through it ("host contacts"). It should be read alongside our Terms of Use.
Information We Collect From Users
- Account information. Your email address. The Service uses passwordless sign-in: we email you a single-use login link rather than storing a password, so we never hold user passwords at all.
- Guest and targeting inputs. The website domain you enter, yours or your client's, and anything you tell the Agent about the guest, their talking points, your campaigns, and the show clusters you want to reach.
- Campaign content. Pitch drafts, sequences, sender details and sign-offs, scheduling or media links you supply, replies recorded against your campaigns, and the feedback you give the Agent about which shows were good ones.
- Billing information. Your payment status, credit balance, and usage ledger. Card details are handled entirely by Stripe. See Payments below.
- Usage and technical data. Records of the runs and campaigns you start, timestamps, and the IP address a run came from, which we use for rate limiting and abuse prevention. Our public pages load a lightweight analytics script that records page views.
Podcast and Host Data
On your instruction, the Service discovers and processes public show metadata and business contact data (show titles, categories, keywords, episode recency, an estimated audience tier, and the publicly listed host, booker or producer contact email) sourced from third-party data providers, our own podcast database, and publicly available sources such as show feeds and show websites. Email addresses may be checked against third-party verification providers to confirm they are deliverable before anything is sent.
This data is business contact information used for business-to-business communication. We do not knowingly collect special categories of personal data, and we do not build profiles of individuals for any purpose beyond the outreach you direct.
Consistent with our Terms of Use, you are the data controller for the outreach you run: you decide who is contacted, on what legal basis, and with what message. We act as a processor and provider of tooling, and process host contact data on your documented instructions. Where we source and maintain contact data independently of any one customer, we act as a controller of that database and rely on legitimate interest in facilitating business-to-business communication; the rights described under Your Rights apply to that data.
How We Use Information
- To provide, operate, and improve the Service;
- To authenticate you and keep you signed in;
- To research the guest, shows and hosts, and to draft, send, and follow up on the pitches you instruct the Agent to run;
- To meter usage, bill you, and maintain your credit ledger;
- To prevent abuse, enforce rate limits, and secure the Service;
- To send you service and account emails, and, where you have consented, product emails you can unsubscribe from at any time;
- To comply with legal obligations.
Payments
Payments are processed by Stripe. Card details are entered directly into Stripe's own hosted fields and are transmitted to Stripe, not to us. We never receive or store full card numbers. What we store is a Stripe customer reference, whether a card is on file, and your usage and credit history. As described in the Terms of Use, saving a payment method authorizes us to charge it off-session for usage you have accrued.
AI Processing
The Service uses third-party AI model providers to research the guest, summarise public information, classify shows, and draft guest pitches. Your guest and campaign inputs, and the show, host and public-website information the Agent gathers, are sent to those providers for processing so they can generate that output. We use providers under terms that prohibit training their general models on data submitted through their business APIs. Please do not enter sensitive personal data into the Agent's inputs.
How We Share Information
We do not sell user personal information, and we do not share it for cross-context behavioural advertising. We share information only with service providers who process it on our behalf, and only as needed to run the Service:
- Cloud hosting and database providers that store the Service's data;
- Stripe, for payments;
- Email delivery providers, for login links, service notifications, and the outreach the Agent sends on your behalf;
- AI model providers, as described above;
- Data and email-verification providers used to find and validate show and host contact data.
We may also disclose information where required by law, to enforce our terms, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets, in which case we will take reasonable steps to ensure this policy continues to apply.
Information may be processed in the United States and other countries where we or our service providers operate. Where personal data is transferred out of the EEA or the UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Data Retention
We keep account, project, campaign, and billing records for as long as your account is active and afterwards for as long as we need them for legitimate business purposes, such as tax, accounting, dispute resolution, and legal compliance. Anonymous run records created before sign-up are short-lived and are cleared periodically. When you ask us to delete your account, we delete or anonymise your data, retaining only what the law requires us to keep.
Security
We protect information with measures including encryption in transit, cryptographically signed session cookies and single-use, time-limited login links, access controls on our systems, and delegation of card handling to Stripe. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Session Data
We use cookies sparingly. The Service sets a signed session cookie that keeps you logged in and expires after 30 days; it is strictly necessary for the Service to function. We do not use advertising cookies or third-party tracking cookies for behavioural advertising. You can clear or block cookies in your browser, but you will not be able to stay signed in.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our processing of your personal information, to request a portable copy of it, and to withdraw consent where processing is based on consent. To exercise any of these rights, email hello@podcastplacer.com. We will respond within the time required by applicable law, and we will not discriminate against you for making a request.
For individuals in the EEA and the UK, including hosts. If you have received a pitch sent through the Service and want it to stop, or want your details removed from our contact database, email hello@podcastplacer.com and we will act on your request. You have the right to object at any time to processing based on legitimate interest, including the right to opt out of receiving marketing communications, and the right to lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office). Where the pitching was run by one of our users, that user is the controller for that campaign; we will forward your request to them and support them in honouring it, and we will suppress your address on our side.
Our users are responsible for honouring data subject requests arising from the campaigns they run, as set out in the Terms of Use.
Children's Privacy
The Service is a business tool and is not directed to children. We do not knowingly collect personal information from anyone under 13, or under the minimum age required in their country. If you believe a child has provided us with personal information, contact hello@podcastplacer.com and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "last updated" date above. Changes are effective when posted, and you are advised to review this page periodically.
Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions, except where mandatory local data protection law provides otherwise.
Contact Us
For any question about this policy or about your personal information, contact us at:
2055 Limestone Rd, STE 200C, Wilmington, DE 19808, United States
Email: hello@podcastplacer.com